Legal notice
Legal Information
Last updated: January 15, 2026
Welcome to Guocali. By using this website, you agree to the policies outlined below. These documents ensure a transparent and secure shopping experience for our global community.
Business Registration (France): SIREN 918001910
Terms of Service
These terms govern site usage, account creation, pricing, and purchase agreements.
Privacy & Cookies
Details on how we protect your personal data and use cookies to improve your browsing experience.
Privacy Policy | Cookies Policy
Shipping & Delivery
- Handling Time: 1–2 business days (Monday – Friday).
- Transit Time: 1–8 business days depending on the shipping zone.
- Split Shipments: To ensure efficient delivery, orders may arrive in multiple parcels from different fulfillment locations.
- Import Fees: Customs duties and local taxes for orders outside the European Union are the responsibility of the customer.
Returns, Refunds & Exchanges
Eligible items can be returned within 30 days of delivery. A 7% restocking fee applies to eligible returns.
Exchanges: We do not offer direct exchanges. Customers must return their item for a refund and place a new order for the desired replacement.
Governing Law & Jurisdiction
These terms are governed by the laws of France, with jurisdiction in Paris. For residents of the United States, these terms are governed by the laws of the State of New York.
Official Business Address:
GUOCALI
66 Avenue des Champs-Élysées, 75008 Paris, France
Contact & Support
- Email: contact@guocali.com
- Phone: +33 9 55 73 41 49
- Customer Support: Contact Page
- Order Tracking: Tracking Page