Shipping policy
Effective Date: January 15, 2026
At Guocali, we offer worldwide delivery for our designer collections. Our shipping process is designed to be transparent and reliable, ensuring your order arrives safely through our trusted international logistics partners.
1. Shipping Rates & Zones
Order Processing Time
All orders are processed within 1–2 business days before shipment.
Currency Notice: All shipping fees shown below are charged in United States Dollars (USD). Final shipping costs are calculated and displayed at checkout.
Zone 1 – Europe & United Kingdom
Countries: Austria, Belgium, Czechia, Denmark, France, Germany, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, United Kingdom
| Shipping Service | Delivery Time | Shipping Cost | Free Shipping |
|---|---|---|---|
| Standard International | 2–8 business days | $6.90 (orders under $90) | Orders ≥ $90 |
| Express International | 1–3 business days | $6.90 (orders under $90) | Orders ≥ $90 |
Zone 2 – International
Countries: Australia, Brazil, Canada, Finland, Georgia, Israel, Japan, Mexico, New Zealand, Norway, Singapore, Switzerland, United States
| Shipping Service | Delivery Time | Shipping Cost | Free Shipping |
|---|---|---|---|
| Standard International | 2–8 business days | $14.90 (orders under $90) | Orders ≥ $90 |
Zone 3 – Rest of World
Countries: Kenya, Philippines, United Arab Emirates, India, South Africa
| Shipping Service | Delivery Time | Shipping Cost | Free Shipping |
|---|---|---|---|
| Standard International | 8–10 business days | $24.90 (orders under $150) | Orders ≥ $150 |
Tracking & Carriers
All orders include tracking once dispatched. Shipments are handled by trusted international carriers, which may include:
- DHL
- UPS
- FedEx
- Local postal or last-mile delivery partners
Important Shipping Notes
Shipping times are estimates and exclude processing time. Delays may occur due to customs clearance, carrier disruptions, or force majeure events. Tracking details are provided by email once the order has shipped.
2. Delivery Timelines
Total Estimated Delivery = Processing Time + Transit Time
- Order Cut-off Time: 12:00 PM (CET), Monday–Friday
- Processing Time: 1–2 business days
- Transit Time: 1–8 business days
- Estimated Arrival: 1–10 business days total
Delivery estimates exclude weekends and French public holidays.
Guocali Paris Office
66 Avenue des Champs-Élysées, 75008 Paris, France
Email: contact@guocali.com | Tel: +33 9 55 73 41 49